Last Updated: 2025.04.21
Thank you for choosing HEYDUCK ("we," "our," "us"). We aim to provide a secure and convenient shopping experience, and this Payment Methods Policy outlines the options available for making payments on our website. Please read this policy carefully before completing your purchase.
Accepted Payment Methods
We accept the following payment methods:
1. Credit/Debit Cards: Visa, Mastercard, American Express, Discover.
2. Digital Wallets: PayPal, Apple Pay, Google Pay.
3. Bank Transfers.
Payment Security
We prioritize the security of your payment information. All transactions are processed through secure, encrypted channels to protect your data. We do not store your full payment details on our servers. For more information, please review our [Privacy Policy].
Currency
All transactions are processed in US Dollars (USD). If you are paying from a different country, your bank or payment provider may apply currency conversion fees. Please check with your provider for details.
Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. If you do not receive this email, please check your spam folder or contact us at info@heyduck.net.
Failed Payments
If your payment fails, please ensure that:
1. Your payment information is correct.
2. Your card has sufficient funds or credit.
3. Your bank or payment provider has not blocked the transaction.
If the issue persists, please contact your bank or payment provider, or try an alternative payment method.
Refunds
Refunds, if applicable, will be issued to the original payment method used for the purchase. For more information, please review our [Warranty Return].
Recurring Payments
For subscription-based services, your payment method will be charged automatically at the beginning of each billing cycle. You can manage or cancel your subscription at any time by logging into your account or contacting us at info@heyduck.net.
Contact Us
If you have any questions or concerns about our Payment Methods Policy, please contact us at: info@heyduck.net
By making a purchase with us, you acknowledge that you have read, understood, and agree to this Payment Methods Policy. Thank you for choosing HEYDUCK!