In order to improve service and speed, we will ship products to you with special line. Information about your package can be found on the corresponding logistics company homepage or Track Order page. We can ship to many countries around the world.
1. In orders with more than one item, the processing time will be based on the item with the longest processing time.
2. We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.
3. Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.
1. Our partners with major international shipping companies to offer different methods.
2. You can choose your preferred shipping method on the Order Information page during the checkout process.
3. Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
1. For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.